Join the AmTrust Family

Contact Us

Have a question about one of our products or services? Just use the easy online form below and we'll get back to you within 24 - 48 hours.

Please Note: Email is not secure. Please do not include your account information, social security number, PIN or password.

If you already have an account with AmTrust, you can log in to Online Banking and send a secure message by selecting the "Messages" link. This will allow you to securely ask questions about your accounts.

In Person

We have branches in Ohio, Florida and Arizona to serve you. Click here to find the branch most convenient for you.

By Phone

Our award winning customer service center is available for Personal Banking questions at (888) 696-4444.

Automated System: 24 hours a day/7 days per week.

Personal Banking Consultants: Monday - Friday 8 a.m. to 10 p.m. and Saturday 9 a.m. to 5 p.m. Eastern Time

For lost or stolen debit card: call (888) 696-4444 follow the prompts by choosing option 9, then option 2.

Mortgage Specialists: (866) 833-7959 (8am - 8pm Eastern Time Monday-Thursday; 8am - 6pm Eastern Time Friday; and 10am - 2pm Eastern Time Saturday)

Business Banking: (888) 346-9249, Monday - Saturday 8 a.m. to 6 p.m. Eastern Time

By Email

Note: Email is not secure. Use the form on the right to send us an email with your questions. Please make sure to complete all of the fields.


First Name *
Last Name *
Address 1 *
Address 2
City *
State *
Zip Code *
Phone (xxx-xxx-xxxx)
Email Address *
Are you currently an AmTrust customer? *		Yes	No
My Question / Concern:
Additional Questions:
	* required fields