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Security Information 

Security Information

Your trust in AmTrust Bank is our most important asset. We are committed to helping you prevent disclosure of personal information that could lead to unauthorized use of your account and/or identity theft. The amtrust.com site utilizes password-controlled entry, Internet browser security, Secure Sockets Layer (SSL) protocol and data encryption, firewalls and active monitoring. Each security component acts as a layer of protection to safeguard sensitive data from unauthorized users.

Online Banking Security Enhancement

We know how important the security of your personal and financial information is to you – it’s critically important to us too. That’s why we’ve implemented new security enhancements to help stop online fraud and identity theft. Most of the security enhancements are occurring behind the scenes. Only a simple, initial set-up is required on your part.

Letting us know it’s really you – Security Questions

  • You will be asked to set-up several security questions that only you should know the answers to.
  • The security system will recognize the computers you normally use to access your online banking site.
  • In the future, if you or someone else attempts to login to your account from a new or unrecognized computer, you will need to answer some of your security questions before being allowed to continue.

Letting you know it’s really us – Personalized Image and Name

  • You pick one of thousands of images, and then give the image a name to help identify it to you.
  • Every time you attempt to login to your online banking account your image and name will appear before you enter your password.
  • Seeing your image and name will let you know that you are at your real online banking site and not a fake or fraudulent site. This means it is safe to enter your password.
  •  If the correct image and name do not appear, do not enter your password.

Remember: Once you have signed up, NEVER enter sensitive information such as your password without first seeing your personal security image and name. If you don’t see your image, do not continue and contact us immediately.

For more information, please take a moment to read through our list of Frequently Asked Questions.

What if I still have questions?

If you have additional questions you can:
  • Check out our online help service or demonstration.
  • Call us at: 1-888-696-4444.
  • Email your questions to us at: bankbynet@amtrust.com
We're Here to Help. 888-268-7878