Protecting Your Identity
Your trust in AmTrust is our most important asset — we want to help you guard against disclosure of your personal information that could lead to unauthorized use of your account or identity theft.
Helping to protect you online - Online Banking Security Enhancements: We know how important the security of your personal and financial information is to you – it’s critically important to us too. That’s why we’ve implemented new security enhancements to help stop online fraud and identity theft. Most of the security enhancements are occurring behind the scenes. Only a simple, initial set-up is required on your part.
Click here to learn more about these new security enhancements
Phishing: Phishing is a high-tech scam that uses spam or pop-up email messages to deceive you into disclosing your credit card numbers, bank account information, Social Security number, passwords, or other sensitive information.
Click here to learn more about phishing
Fraud: Don’t be a victim. Fraud can happen many ways. Answering “yes” to any of the following questions, may be signs that you are being scammed!
Are you about to cash a check from an item you sold on the Internet, such as a car, boat, jewelry, etc?
- Is it the result of communicating with someone by email?
- Did it arrive via an overnight service?
- Is it from a business or individual account that is different from the person buying your item or product?
- Is the amount for more than the item’s selling price?
Are you sending money overseas?
- Did you win an international lottery you didn’t enter?
- Have you been asked to pay money to receive an inheritance from another country?
- Are you receiving a commission for accepting money transfers through your bank and/or PayPal account?
To report an online crime, to www.IC3.gov.
Identity Theft: Identity Theft occurs when someone uses your personal information (non-public data that might include Social Security number, account number or other identifying information) without your permission to commit fraud, other financial crimes or theft of funds.
Click here to learn more about Identity theft and what you can do to protect yourself.
AmTrust Bank's ("AmTrust") commitment to the security and confidentiality of your information extends to transactions conducted through the Internet. We utilize the industry-standard technology and procedures to ensure the safeguarding of information submitted via Amtrust.com.
The Amtrust.com site utilizes password-controlled entry, Internet browser security, Secure Sockets Layer (SSL) protocol and data encryption, firewalls and active monitoring. Each security component acts as a layer of protection to safeguard sensitive data from unauthorized users.
Password-controlled entry (online banking): Temporary initial access Passwords for online banking consist of a systematically generated sequence of characters. The first time you log in to online banking, you will be required to change your temporary password to one of your own choosing. Once you have changed your password, AmTrust has no way of knowing your new password. Please note that you are ultimately responsible for protecting the integrity and security of your password. In the case of a lost or forgotten password, AmTrust will generate a new password for your account.
Each time you login to online banking at Amtrust.com, your identity is confirmed by a series of authentication steps.
After your identity has been confirmed, we place a small file, called a "cookie" on your hard drive to identify you throughout your session. A cookie on the Internet refers to bits of information that are placed on your computer's hard drive by a site that you have visited. Only the site that placed the cookie has access to the information from that specific cookie. Cookies do not allow the site access to your computer's files or any personal information you have stored on your computer. If your session is left idle for a period of time, you will be logged out automatically. If unsuccessful login is attempted more than three times, your internet account will be locked for a period of time.
SSL and Data Encryption: Amtrust.com utilizes 128-bit encryption to safeguard against a third party intercepting data while it is being exchanged through the Internet. This protection is provided by the use of Secure Sockets Layer (SSL). SSL is an encryption technology that provides secure communications over the Internet. It does this by verifying that the server to which you are connected is actually the one it claims to be. It also encrypts all transactions between the parties communicating.
The requirement for Amtrust.com is a browser which will support 128-bit encryption. Most current Internet Browsers, such as Microsoft Internet Explorer or Netscape Communicator support this level of encryption.
Amtrust.com uses digital certificates from Entrust to confirm a secure connection.
Firewalls: AmTrust uses multiple layers of firewalls to protect its Internet applications and servers from unwanted intrusion. Firewalls examine incoming messages in order to protect a private network from outside Internet users.
Active Monitoring: AmTrust actively monitors our network and servers through the use of Intrusion Detection Systems and monitoring agents. Through this monitoring, we are aware of malicious and non-malicious activities which pose a risk to the security of our environment and allow us to take additional precautions if needed.
Additional Security Measures
AmTrust has additional security measures designed to protect your information.
- As a condition of employment, all employees of AmTrust are required to sign Confidentiality Agreements and receive training in the handling of customer information.
- Our Data Security team performs daily monitoring of our computer systems, targeting security violations and intrusion detection.
- Our Internal Audit Department performs regular IT audits of the computing environment.
- AmTrust is regularly audited by third parties to ensure proper control measures are in place and working as expected.
While no computer system is 100% secure, we strive to implement technologies that make our information systems as secure as is technologically feasible. You, however, are responsible for implementing security procedures adequate to ensure that only authorized persons or entities have access to your log-in ID and password.